Bonnie Carberry

Bonnie Carberry

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Principal Product Designer | AI, Enterprise Platforms & Complex Systems

Berwick, MEbonnie@bonniecarberry.com603-828-6869

Profile

I design mission-critical platforms for the people who can’t afford for them to fail: SOC analysts, security engineers, and technical operators in high-stakes cybersecurity environments. Over 20 years, I’ve turned distributed architectures, federated data, and AI-assisted workflows into products that cut cognitive load without sacrificing the density expert users demand. I lead research with technical audiences and shape roadmap strategy alongside product and engineering leaders at Akamai, Secureworks, and Query AI.

By the numbers

  • $200M → $1.2B

    Security revenue

  • 4 hrs → 15 min

    Customer onboarding

  • 20%

    User adoption increase

  • 7 products

    Unified enterprise UX

Impact Highlights

  • Architected end-to-end UX for a federated security analytics platform enabling analysts to query distributed telemetry across enterprise tools, reducing onboarding from 4 hours to 15 minutes.
  • Led cloud security UX through Akamai’s growth from $200M to $1.2B in revenue, contributing to four consecutive years of Gartner Magic Quadrant leadership.
  • Drove a 20% increase in user adoption at Secureworks within one year through iterative user research and testing with SOC analysts, incorporating findings directly into the Taegis Agent roadmap.
  • Designed AI-assisted and NLP-driven workflows integrating human-in-the-loop automation and autonomous agent capabilities without compromising data integrity or platform trust.
  • Built and scaled security design systems and cross-product UX frameworks supporting multi-product platforms across seven product lines.

Experience

Principal Product Designer · Query AI
Atlanta, GA (Remote) · May 2023 — Dec 2025
  • Architected end-to-end UX for an OCSF-aligned federated security analytics SaaS platform, enabling analysts to query and correlate distributed data across diverse security tools without centralizing or duplicating data.
  • Designed for SOC analysts and security engineers as primary power users, conducting stakeholder interviews and usability testing to capture workflow density requirements and the technical rigor complex security operations demand.
  • Operationalized canonical data models by aligning information architecture, entity and event schema mapping with user mental models to improve clarity, trust, and first-time user success.
  • Designed AI-assisted configuration and schema mapping workflows for complex infrastructure tooling that reduced enterprise onboarding from 4 hours to 15 minutes, accelerating customer activation and increasing first-time success with complex security integrations.
  • Integrated AI-assisted and NLP-driven workflows within system constraints, introducing human-in-the-loop automation and autonomous agent capabilities without compromising data integrity, explainability, or platform trust.
  • Led cross-functional design strategy across product and engineering, aligning roadmap priorities and accelerating delivery of AI-powered platform capabilities.
  • AI Development Workflow: Cursor, Claude Code, GitHub, Vercel, Figma Make, Bolt, v0, Replit, UX Pilot
Senior Principal Product Designer · Dell Secureworks
Atlanta, GA (Remote) · Mar 2022 — Apr 2023
  • Supported security operations and endpoint teams using Secureworks Taegis XDR to detect, investigate, and respond to threats under high pressure.
  • Directed UX for endpoint agent teams, re-architecting information architecture, streamlining task flows, and clarifying system states to improve usability for security professionals and technical operators.
  • Drove a 20% increase in user adoption within the first year through iterative, metrics-informed user research and testing with SOC analysts, incorporating findings directly into the Taegis Agent roadmap.
  • Partnered with product, engineering, and research to align roadmap, integrate SOC analyst insights, and deliver more actionable, context-rich alert experiences from design through production.
Director of Platform UX · TrueFort
New York, NY (Remote) · May 2021 — Feb 2022
  • Directed end-to-end redesign of a cloud-based behavioral analytics security SaaS application, defining UX vision, patterns, and practices across the platform.
  • Led a front-end UI global development team, providing design direction, mentoring, and close collaboration with engineering to deliver a complete redesign of the behavioral analytics platform.
  • Reworked navigation, visualization, and workflows for detection and response to better reflect real analyst decision paths.
  • Aligned UX with go-to-market narratives and enterprise customer needs, contributing to three new enterprise customer wins and improved profitability.
  • Standardized design artifacts, user journeys, and terminology across product marketing and engineering, improving cross-functional collaboration and shortening iteration cycles.
Principal UX Designer Lead · Akamai Technologies
Cambridge, MA (Remote) · May 2014 — May 2021
Acting Head of Security Product Design for 8 years
  • Led product design for cybersecurity solutions protecting global enterprises’ web applications, APIs, and infrastructure at scale, from strategy through interaction design and prototyping.
  • Served as de facto Head of Security Product Design for 8 years, defining platform interaction patterns, analyst workflows, and shared data visualization models across seven security product lines, supporting revenue growth from $200M to $1.2B.
  • Built the security product design organization from a single designer to a distributed team of five, providing design leadership and mentoring while establishing UX as a strategic function across a platform spanning seven product lines.
  • Contributed to four consecutive years of Gartner Magic Quadrant leadership through product design that raised the bar on usability and platform coherence.
  • Established a platform design system and governance model to maintain consistency across products, enabling faster integration of new capabilities and smoother post-acquisition product experiences.
  • Conducted ongoing user research with enterprise security teams, including interviews, usability testing, and qualitative synthesis to develop personas and user flows that informed roadmap priorities and validated design decisions.
UX/UI Designer and Independent Consultant · Independent
Portsmouth, NH · Aug 2000 — May 2014
  • Led brand and UX initiatives for clients including Intuit, Harcourt Brace, The Boston Globe, and M+M Mars, delivering digital experiences across marketing sites, applications, and interactive media.
  • Managed discovery, user research, IA, interaction design, and visual execution for cross-industry projects, adapting UX processes to a wide range of business domains.

Core Competencies

  • Platform & Systems Architecture for Complex, Distributed Environments
  • Security Operations & Analyst Experience Design
  • AI Product Strategy & Human-AI Interaction Design
  • Data Visualization & Analytical Interfaces
  • User Research, Usability Testing & Qualitative Synthesis
  • Enterprise Design Systems & Cross-Surface UX Consistency
  • Stakeholder Alignment & Cross-Functional Leadership

Technical Skills

AI-Assisted Design & Shippable Prototyping
Claude CodeCursorGitHubVercelWindsurfFigmaFigma Makeshadcn/uiCodexSketchv0BoltReplitUX PilotInVisionAdobe Creative SuiteWireframingProduction-ready prototypingDesign systemsUser flowsJourney mapping
Design Systems & Frontend Collaboration
StorybookComponent librariesDesign tokensFigma variablesTokens StudioThemingScalable UI architectureDesign-to-development handoffDev-ready specificationsDesign system governance
User Research Methods
Stakeholder interviewsUser interviewsUsability testingQualitative synthesisPersonasDesign thinking
Platform & Systems Design
Canonical data modelingSchema mapping workflowsFederated systems UXComplex configuration designInformation architecture for distributed systems
AI & Automation Workflows
LLM-powered UX workflowsAgentic AI systems designHuman-in-the-loop automationAI-assisted configuration
Security & Analytics Domain
XDR workflowsSIEM workflowsMITRE ATT&CK-informed UXOCSFSOC analyst toolingSecurity data visualizations
CISSP (ISC2)
In Progress

Education

Penn State University
Bachelor of Fine Arts, Painting · University Park, PA
  • Minor in Psychology