Bonnie Carberry

Bonnie Carberry

Principal Product Designer | AI, Enterprise Platforms & Complex Systems

Berwick, MEbonnie@bonniecarberry.com

Profile

I design mission-critical platforms for the people who can’t afford for them to fail: SOC analysts, security engineers, and technical operators in high-stakes cybersecurity environments. Over 20 years, I’ve turned distributed architectures, federated data, and AI-assisted workflows into products that cut cognitive load without sacrificing the density expert users demand. I lead research with technical audiences and shape roadmap strategy alongside product and engineering leaders at Akamai, Secureworks, and Query AI.

By the numbers

  • $200M → $1.2B

    Security revenue

  • 4 hrs → 15 min

    Customer onboarding

  • 20%

    User adoption increase

  • 7 product lines

    Unified enterprise UX

Impact Highlights

  • Architected end-to-end UX for a federated security analytics platform enabling analysts to query distributed telemetry across enterprise tools, reducing onboarding from 4 hours to 15 minutes.
  • Led cloud security UX through Akamai’s growth from $200M to $1.2B in revenue, contributing to four consecutive years of Gartner Magic Quadrant leadership.
  • Owned UX for Akamai’s full security portfolio — 7 product lines, a team of 5, and 5 consecutive years of full roadmap delivery; two products won industry awards under my design leadership (RSA “Best Web Application Solution”; gold, Best Security Product/Solution).
  • Integrated the UX of three acquisitions — Prolexic, Cyberfend, and Janrain — into a single coherent product experience.
  • Unified 20+ disconnected security reports into one visual and interaction system, defining the color, patterns, persona model, and the information architecture.
  • Drove a 20% increase in user adoption at Secureworks within one year through iterative user research and testing with SOC analysts, incorporating findings directly into the Taegis Agent roadmap.
  • Built and scaled security design systems and cross-product UX frameworks; designed AI-assisted, NLP-driven workflows with human-in-the-loop automation that preserved data integrity and platform trust.

Experience

Principal Product Designer · Query AI
Atlanta, GA (Remote) · May 2023 — Dec 2025
  • Architected end-to-end UX for an OCSF-aligned federated security analytics SaaS platform, enabling analysts to query and correlate distributed data across diverse security tools without centralizing or duplicating data.
  • Designed for SOC analysts and security engineers as primary power users, conducting stakeholder interviews and usability testing to capture workflow density requirements and the technical rigor complex security operations demand.
  • Operationalized canonical data models by aligning information architecture, entity and event schema mapping with user mental models to improve clarity, trust, and first-time user success.
  • Designed AI-assisted configuration and schema mapping workflows for complex infrastructure tooling that reduced enterprise onboarding from 4 hours to 15 minutes, accelerating customer activation and increasing first-time success with complex security integrations.
  • Integrated AI-assisted and NLP-driven workflows within system constraints, introducing human-in-the-loop automation and autonomous agent capabilities without compromising data integrity, explainability, or platform trust.
  • Led cross-functional design strategy across product and engineering, aligning roadmap priorities and accelerating delivery of AI-powered platform capabilities.
  • AI Development Workflow: Cursor, Claude Code, GitHub, Vercel, Figma Make, Bolt, v0, Replit, UX Pilot
Senior Principal Product Designer · Dell Secureworks
Atlanta, GA (Remote) · Mar 2022 — Apr 2023
  • Supported security operations and endpoint teams using Secureworks Taegis XDR to detect, investigate, and respond to threats under high pressure.
  • Directed UX for endpoint agent teams, re-architecting information architecture, streamlining task flows, and clarifying system states to improve usability for security professionals and technical operators.
  • Drove a 20% increase in user adoption within the first year through iterative, metrics-informed user research and testing with SOC analysts, incorporating findings directly into the Taegis Agent roadmap.
  • Partnered with product, engineering, and research to align roadmap, integrate SOC analyst insights, and deliver more actionable, context-rich alert experiences from design through production.
Director of Platform UX · TrueFort
New York, NY (Remote) · May 2021 — Feb 2022
  • Directed end-to-end redesign of a cloud-based behavioral analytics security SaaS application, defining UX vision, patterns, and practices across the platform.
  • Led a front-end UI global development team, providing design direction, mentoring, and close collaboration with engineering to deliver a complete redesign of the behavioral analytics platform.
  • Reworked navigation, visualization, and workflows for detection and response to better reflect real analyst decision paths.
  • Aligned UX with go-to-market narratives and enterprise customer needs, contributing to three new enterprise customer wins and improved profitability.
  • Standardized design artifacts, user journeys, and terminology across product marketing and engineering, improving cross-functional collaboration and shortening iteration cycles.
Principal UX Designer Lead · Akamai Technologies
Cambridge, MA (Remote) · Jan 2013 — May 2021
Acting Head of Security Product Design for 8 years
  • Led product design for cybersecurity solutions protecting global enterprises’ web applications, APIs, and infrastructure at scale, from strategy through interaction design and prototyping.
  • Served as de facto Head of Security Product Design for 8 years, defining platform interaction patterns, analyst workflows, and shared data visualization models across seven security product lines, supporting revenue growth from $200M to $1.2B.
  • Built the security product design organization from a single designer to a distributed team of five, providing design leadership and mentoring while establishing UX as a strategic function across a platform spanning seven product lines.
  • Contributed to four consecutive years of Gartner Magic Quadrant leadership through product design that raised the bar on usability and platform coherence.
  • Established a platform design system and governance model to maintain consistency across products, enabling faster integration of new capabilities and smoother post-acquisition product experiences.
  • Conducted ongoing user research with enterprise security teams, including interviews, usability testing, and qualitative synthesis to develop personas and user flows that informed roadmap priorities and validated design decisions.
UX/UI Designer and Independent Consultant · Independent
Portsmouth, NH · Aug 2000 — May 2014
  • Led brand and UX initiatives for clients including Akamai, Intuit, Harcourt Brace, The Boston Globe, and M+M Mars, delivering digital experiences across marketing sites, applications, and interactive media.
  • Managed discovery, user research, IA, interaction design, and visual execution for cross-industry projects, adapting UX processes to a wide range of business domains.
Usability UI/Visual Designer · Akamai Technologies
Cambridge, MA (Remote) · May 2000 — May 2003
  • Led UI design for content delivery network (CDN) applications, partnering with network operations teams to conduct usability research and optimize workflows. Delivered solutions that improved operational efficiency and user experience in technical environments.

Core Competencies

  • Platform & Systems Architecture for Complex, Distributed Environments
  • Security Operations & Analyst Experience Design
  • AI Product Strategy & Human-AI Interaction Design
  • Data Visualization & Analytical Interfaces
  • User Research, Usability Testing & Qualitative Synthesis
  • Enterprise Design Systems & Cross-Surface UX Consistency
  • Stakeholder Alignment & Cross-Functional Leadership

Technical Skills

AI-Assisted Design & Shippable Prototyping
Claude CodeCursorGitHubVercelWindsurfFigmaFigma Makeshadcn/uiCodexSketchv0BoltReplitUX PilotInVisionAdobe Creative SuiteWireframingProduction-ready prototypingDesign systemsUser flowsJourney mapping
Design Systems & Frontend Collaboration
StorybookComponent librariesDesign tokensFigma variablesTokens StudioThemingScalable UI architectureDesign-to-development handoffDev-ready specificationsDesign system governance
User Research Methods
Stakeholder interviewsUser interviewsUsability testingQualitative synthesisPersonasDesign thinking
Platform & Systems Design
Canonical data modelingSchema mapping workflowsFederated systems UXComplex configuration designInformation architecture for distributed systems
AI & Automation Workflows
LLM-powered UX workflowsAgentic AI systems designHuman-in-the-loop automationAI-assisted configuration
Security & Analytics Domain
XDR workflowsSIEM workflowsMITRE ATT&CK-informed UXOCSFSOC analyst toolingSecurity data visualizations
CISSP (ISC2)
In Progress

Education

Penn State University
Bachelor of Fine Arts, Painting · University Park, PA
  • Minor in Psychology

Currently exploring Principal roles, get in touch.